Refund Policy

Thank you for your purchase. We strive to ensure customer satisfaction, and we have a clear refund policy to address any issues or concerns you may have. Please read this policy carefully to understand your rights and our procedures.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• You must submit your refund request within 30 days of the purchase date.
• The product or service must not have been fully consumed, downloaded, or used extensively.
• You must provide valid proof of purchase, such as a receipt or order confirmation email.
• The issue must arise from a defect or dissatisfaction directly related to the product or service provided by us.

Refunds will not be granted for:

• Change of mind or accidental purchases
• Issues caused by third-party applications, software, or services
• Failure to read or understand product descriptions before purchase

Non-Refundable Items

Certain products or services are non-refundable, including:

• Subscription fees for time already utilized
• Promotional or discounted items, unless explicitly stated otherwise
• Custom services or products created specifically for the user

How to Request a Refund

If you meet the eligibility criteria and would like to request a refund, please follow these steps:

• Contact our support team through the contact form.
• Provide your order details, including your order number, purchase date, and reason for the refund request.
• Include any supporting documentation, such as screenshots, error messages, or proof of the issue encountered.

Processing Refunds

Once we receive your refund request, our team will:

• Review the request and verify its compliance with our refund policy
• Notify you via email about the approval or rejection of your request
• If approved, initiate a refund to your original payment method

Refunds may take 5-10 business days to process, depending on your payment provider. We are not responsible for any additional fees or delays caused by your financial institution.

Additional Information

If you have any further questions about our refund policy, or if you require clarification, please do not hesitate to contact us. Our team is here to assist you and ensure that your concerns are addressed promptly and effectively.